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The Pension Service

If you'd like to get in touch with the Pension Service, please use the details below. Contact information:

  • Phone: 0800 99 1234, textphone: 0800 169 0133
  • Fax: 01698 272983
  • Address: PO Box 5, Glasgow, G90 8BE
  • Opening hours: Monday to Friday, 8.00am to 8.00pm and Saturday, 9am to 1pm

For information regarding new State Pension claims, please get in touch using the following information. Contact information:

  • Phone: 0800 731 7898, textphone: 0800 731 7339
  • Opening hours: Monday to Friday, 8.00am to 8.00pm and Saturday, 9am to 1pm

Information regarding new Pension Credit claims, please use the details below. Contact information:

  • Phone: 0800 99 1234, textphone: 0800 169 0133
  • Opening hours: Monday to Friday, 8.00am to 8.00pm and Saturday, 9am to 1pm

For information on pensions paid by direct payment into an account, please contact them using the following information. Contact information:

  • Phone: 0845 301 3011, textphone: 0845 301 3012
  • Opening hours: 8am to 8pm Monday to Friday